Visit Guidelines
Preparation
Please ensure that you have a well-lit, quiet, and clean space ready to help reduce any anxiety your pet may feel.
If your pet tends to run away when new people arrive kindly place them in the bathroom & close all bedroom doors five minutes before Dr. Magnotta's arrival to help them stay calm.
For dogs that jump or have a history of being protective or showing aggression, please keep them on a leash.
Smoking is not permitted during visit.
An adult over 18 years old must be present.
If you are experiencing a contagious illness, please wear a mask.
At times, the doctor may ask to hold the visit outside based on the situation.
If anyone in your home is intoxicated, under the influence, verbally abusive, or threatening, we will not continue with the appointment, and the visit will not be refunded.
The vet team will inform you when they are on their way. Please be aware that the vet team may occasionally arrive a bit early or late due to traffic and the emotional nature of this work
Payments
Dr. Magnotta will send you a preliminary invoice via email, detailing the charges for her travel and visit, which must be settled before her arrival. Any extra medications or tests will be billed before her departure and can be paid at that time.
We accept Visa, MasterCard, Discover, and American Express. Please note that we do not offer payment plans currently.
Cancellations made within an hour of the scheduled appointment will incur a non-refundable travel fee of $75.